For the implementation of Total Quality Management (TQM)
principles, we maintain highest service standards
that meets each individual client needs. Further we
utilize latest training methodologies to ensure
flawless service standards.
For proper TQM, we evaluate each post on quarterly
basis on the following review process:
•Identifying client expectations
•Translating client expectations into post orders
•Establishing performance standards
•Feedback to the client
Developing a strategic partnership with our esteemed
clients is the prime aim of our organization. For
this, our management team engages in the conduction
of meetings with the post management for the
evaluation of the granted services.
Further. Our management can be accessed round the
clock by our clients, so that they can check whether
the service personnel are completing their duties in
the best way or not. They supervise the locations
and assure the clients with complete peace of mind.
Our Total Quality Management is a continual process
that involves comprehensive security programs that
are customized for every client and are based on
regular quality evaluations and client's feedback.
TQM measures such as security inspections, on-going
training and emergency response drills further
ensure that security officers are meeting the
high-level service expectation demands set by PSS.
OUR Recruitment POLICY:
We follow a
stringent process to recruit our security
personnel. The process is carried with a
variety of steps which enables in procuring
the best candidates.
First of all, we conduct the selection
process which is done through following
inspect the applications thoroughly.
Preliminary Interview is held which is
further carried out by the review of the
Written and verbal skills checked
Conduct complete background check
the applicant in terms of awareness
about safety, reporting procedures
and general duties and proper
grooming of a security officer.
After completion of these points, we follow
the below cited steps:
interview with employment supervisor
verification of the short listed
Assignment to specific client site